Track Your Order
Enter your order number or email to view your order status
Shipping Timeline
Order Confirmed
Your order is received and payment is processed. You'll receive an email confirmation with your order details.
Processing
Orders placed before 2 PM CT Monday-Friday are packed the same day. Weekend orders ship Monday.
Shipped
Your order ships via USPS Priority Mail. You'll receive tracking information via email.
Delivered
Most orders arrive in 2-3 business days. Alaska and Hawaii may take 4-7 days.
Frequently Asked Questions
Where is my tracking number?
Your tracking number is emailed once your order ships, typically within 1 business day. Check your spam folder if you don't see it.
How should I store my snuff?
Schneeberg is shelf-stable and can be stored at room temperature. Keep the tin sealed when not in use to preserve freshness.
My order is delayed. What should I do?
USPS occasionally experiences delays. If your package hasn't arrived within 5 business days, please contact us with your order number.
Can I change my shipping address?
Contact us immediately if you need to change your address. Once an order ships, we cannot modify the destination.