Frequently Asked Questions

Schneeberg is a tobacco-free, nicotine-free herbal nasal snuff that originated in Germany. It features a refreshing menthol and peppermint aroma and has been a popular festival favorite across Europe for decades, especially at Oktoberfest, Fasching celebrations, and alpine gatherings.

No! Schneeberg is 100% tobacco-free and nicotine-free. It is a purely herbal aromatic product made from a proprietary blend of herbs and essential oils. This is not a tobacco product.

Schneeberg has a strong menthol and peppermint aroma that provides a refreshing, cooling sensation. Many users describe it as invigorating and clearing. The sensation is immediate upon use.

Yes. Since Schneeberg contains no tobacco or nicotine, it is legal to sell and purchase in all 50 US states. It is classified as an herbal aromatic product, not a tobacco product.

Take a small pinch between your thumb and forefinger. Bring to one nostril and inhale gently - you don't need to sniff hard. Repeat with the other nostril if desired. Start with small amounts until you know your preference.

We ship to all 50 US states. We do not currently ship internationally. Orders ship from Texas.

USPS shipping starts at $5.99 for small orders (under 50g). Larger orders ship at $8.99 or $12.99 depending on weight. We also offer FedEx 2-Day shipping for faster delivery at an additional cost.

USPS Priority Mail typically arrives in 2-3 business days. FedEx 2-Day arrives in 2 business days. Orders placed before 2 PM CT Monday-Friday ship the same day.

Yes! All orders include tracking. You'll receive a tracking number via email as soon as your order ships.

Orders can be cancelled or modified if they haven't shipped yet. Contact us immediately at support@schneebergherbal.com. Once an order has shipped, it cannot be cancelled.

Store in a cool, dry place away from direct sunlight. The tin is designed to keep the product fresh. Once opened, ensure the lid is properly closed after each use.

Unopened tins have a shelf life of 12+ months. Once opened, the product is best used within 3-6 months for optimal aroma and freshness. The menthol intensity may decrease over time.

No refrigeration is required. Schneeberg is shelf-stable and should be stored at room temperature. Avoid extreme heat or humidity.

No. We are an independent retailer based in Texas. We are not affiliated with or endorsed by the original Schneeberg manufacturer. We source authentic products and make them available to customers in the USA.

Yes. We sell 100% authentic Schneeberg herbal snuff imported from Germany. These are the exact same products sold at festivals and shops throughout Europe.

We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as Apple Pay and Google Pay. All payments are processed securely through Stripe.

If your order arrives damaged, contact us within 48 hours of delivery and we'll send a replacement or issue a refund. Due to the nature of the product, we cannot accept returns of opened items.